COVID- 19 F.A.Q.

We are delighted to open the doors to our guests - we are waiting for you from the 1st of May.

We are currently actively preparing for the opening and invite you to get acquainted with our chosen business model, ensuring maximum safety and comfort to Vilnius Grand Resort guests.

Vilnius Grand Resort has received the Safe & Clean label awarded by the Lithuanian Hotel and Restaurant Association, which assures safe rest to our guests. We adhere to the principles and criteria of safe business, covering the areas related to employee health, guest safety, food handling, cleaning, and disinfection.

All reservations are accepted by general phone +370 5 273 9700 or e-mail: reservations@vilniusresort.com

• A protective face mask must be worn indoors at all times
• Keep a safe distance of 2 meters
• Say hello without physical contact
• Follow the hand hygiene
• Follow the coughing and sneezing rules
• The children's playroom will remain closed
• If you have the opportunity, pay with a bank card
• If you experience cold symptoms, please stay in your room, call 1808 and inform the hotel reception on +370 5 273 9777.
The price of accommodation includes:
- Hotel room
- Breakfast (if you have chosen the breakfast option) will be served at Le Paysage restaurant from 7 AM to 10 AM on workdays, from 7 AM till 11 AM on weekend
- Possibility use a boat, pedal water bicycle, or canoe at our lake
- Visit the hotel's private beach
- 30 min session in the aromatherapy or Himalayan salt room (pre-registration required at the time of booking)
- 60 min session at the gym (pre-registration required at the time of booking)
- 60 min pool and Sauna services (pre-registration required at the time of booking).
• Guests are also advised to book spa treatments in advance
• Arrival at the hotel is from 15:00. (Thursdays from noon), departure until noon. The exception applies to all guests leaving on a Sunday, and their departure time extended at no extra charge until 6 p.m.
• From 17th of May pool and saunas areas will operate whole week and guests without accommodation are welcomed
• There is no promotional material available in the rooms. However, you can find all information about the services available in the hotel on our website and by calling the reservations department +370 5 273 9700.
• A large selection of spa treatments will be provided to our guests. We invite you to get acquainted with the Spa menu.
• Sessions in the Himalayan salt and aroma relaxation rooms will only be possible with pre-registration and subject to one household or room conditions.
• Access to the pool and sauna area is available with prior registration only, strictly followed by the subject to the conditions of one household or room.
• From 17th of May pool and saunas areas will operate whole week and guests without accommodation are welcomed
• The gym will operate following 20 sq m conditions per visitor. We will be able to accept no more than four people at one time. Book early to avoid disappointment. Pre-registration is a must.
• In case of adverse weather conditions or wish to dine in the room, you can always take the opportunity to order food in the room by calling one of the two restaurants
• Breakfast will be served in Le Paysage restaurant with the option of sitting on the outdoor terrace or having breakfast in the room
• You can order a romantic dinner in a hotel room by booking a ROMANTIC or FAMILY package. More information about the packages is available on our website.
Breakfast (if you have chosen the breakfast option) will be served at Le Paysage restaurant from 7 AM to 10 AM on workdays, from 7 AM till 11 AM on weekend
You can reserve a table at one of our outdoor terraces located at the spa and golf club restaurants.
We invite you to get acquainted with the menu of the following restaurants:
• In case of adverse weather conditions or wish to dine in the room, you can always take the opportunity to order food in the room by calling one of the two restaurants
• Breakfast will be served in Le Paysage restaurant with the option of sitting on the outdoor terrace or having breakfast in the room
You can order a romantic dinner in a hotel room by booking a ROMANTIC or FAMILY package.
We organize individual and group golf lessons for up to 10 people.
• Reservation in advance required for the Golf lessons, Driving Range, and Tee Time. Bookings for the V Golf Club services can be made by phone at +370 5 273 9788 or e-mail at info@thevgolfclub.com.
• Guest's changing rooms, showers, lockers are closed until further notice.
We accept private orders for personal celebrations when no more than one family or one household or no more than ten people who have been vaccinated or already had Covid-19 are present. Party or Event guests are required to provide proof of this.
• We can accept other types of events for up to 150 people. Each such request will be evaluated and discussed individually.
For any inquiries please contact Nerijus Pilipavičius at +37068513758 or e-mail nerijus.pilipavicius@vilniusresort.com.
Hotel - 24/7
Spa center:
From 8 AM until 10 PM (Spa Treatments available from 9 AM to 9 PM)
TRATORIA VERDE Restaurant:
Monday to Friday from 12 noon until 9 pm

Saturday - Sunday from 10 am until 9 pm
SPA restaurant:
Thursday - Saturday from 12 noon until 9 pm

Sunday from 12 noon until 9 pm
Golf Club and Driving Range:
Monday to Sunday from 8 am until 20 pm
Golf field:
Monday to Sunday from 8 am. until 22 pm
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